AliDeck Added Value
Design Service and Technical Support; AliDeck has a team of experienced mechanical and design engineers in-house and we are always very happy to collaborate with our customers on designing our products into your projects in the most effective and efficient way possible.
Tendering Support; We have developed a large amount of support resources covering all aspects of our products, from safety testing data, to DWG files, to product technical data, to high-end photography and artwork, and more. If you need to make an impact with your tender, we can work together to give you a great package to present.
Installation Training; We are proud to offer the AliDeck Training Academy to all of our customers. This is a free-of-charge, hands-on training session at our Rochester HQ where we can take your installation crew through all aspects of our products and help them understand how to achieve a hassle-free install on site.
UK Manufacturing; AliDeck only extrudes and manufactures in the UK, so we are able to offer the shortest possible lead times, the most responsive call-offs, and the most environmentally friendly supply chain. Holding large volumes of stock in several locations around the UK also allows us to provide low-cost delivery.
Pragmatic Approach to Billing; AliDeck is an independent company, wholly owned and operated by people who have been in trade and construction for decades. We understand the pressures that our peers in construction face as we’ve lived them ourselves! We want to build great relationships with our customers and we want to work together in a way that helps us all, and our pragmatic approach to managing invoicing and finance reflects that.
Out of Hours Support; The AliDeck team understands that business isn’t confined to 9 to 5 Monday to Friday and we monitor our inboxes around the clock for urgent requests from customers. If you need to talk to us, day or night, drop us a line and we’ll get back to you ASAP.